Raj Wadhwani, president of Contact Center World, and his team have launched International Contact Center Week – a week of celebration and appreciation of the contact center industry at all levels scheduled to occur September 1st thru 8th.
According to the website and an email campaign from Wadwhani & Co., CCW launched International Contact Center Week to promote the hard work and commitment put forth by contact center professionals, to elevate excellence and team work, and to provide a boost to morale.
This all seems fine to me - I appreciate being appreciated as much as anyone.
Not sure what impact this has, if any, on the contact center world but, hey, let's celebrate.